Privacy Policy

Last Updated: January 2026

This Privacy Policy explains how ffacounselling.com ("we," "us," "our," or "Website") collects, uses, and protects your personal information when you visit our website and interact with our content related to PayID pokies in Australia.

Information We Collect

We collect the following types of information:

How We Use Information

We use collected information for the following purposes:

Cookie Policy

Our Website uses cookies to enhance functionality and track user behaviour:

You can opt-out of non-essential cookies by adjusting your browser settings or using our cookie consent tool. Please note that disabling essential cookies may affect website functionality.

Third-Party Links

Our Website contains links to third-party casino and gambling affiliate websites. We are not responsible for the privacy practices, data handling, or content of external sites. We strongly recommend reviewing the privacy policies of any linked websites before providing personal information or engaging in gambling activities. Your use of third-party sites is governed by their own terms and conditions.

Your Rights

Under Australian Privacy Principles (APP) and applicable privacy legislation, you have the right to:

If you are located in the European Union or United Kingdom, GDPR rights apply. If you are in the United States, CCPA provisions may apply depending on residency.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, typically:

We may retain data longer if required by law or for dispute resolution.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: privacy@ffacounselling.com

We will respond to privacy inquiries within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Disclaimer: This website is for informational purposes only. Gambling involves risk and may be harmful. Ensure you comply with all local laws and regulations regarding online gambling in Australia.