Privacy Policy

Last Updated: January 2026

This Privacy Policy applies to ffacounselling.com ("Website") and explains how we collect, use, disclose, and safeguard your information when you visit our website regarding PayID pokies in Australia.

Information We Collect

We may collect information about you in the following ways:

• Personal Information: Name, email address, and contact details when you voluntarily submit forms or subscribe to our services.
• Technical Information: IP address, browser type, operating system, and referring URLs.
• Cookies and Tracking: We use cookies to track your browsing patterns, preferences, and interactions on our Website.
• Usage Data: Pages visited, time spent on pages, links clicked, and other engagement metrics.

How We Use Information

We use collected information for the following purposes:

• Website analytics and performance monitoring.
• Affiliate tracking and commission attribution for casino and gambling partners.
• Improving Website content, functionality, and user experience.
• Responding to inquiries and providing customer support.
• Marketing and promotional communications (with consent where required).
• Compliance with legal obligations and fraud prevention.

Cookie Policy

Our Website uses the following types of cookies:

• Essential Cookies: Required for basic Website functionality.
• Analytics Cookies: Track user behaviour and website performance.
• Affiliate Tracking Cookies: Identify referrals to casino and gambling partners.
• Marketing Cookies: Enable targeted advertising and retargeting.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect Website functionality.

Third-Party Links

Our Website contains links to third-party casino, gambling, and affiliate websites. We are not responsible for the privacy practices, content, or policies of these external sites. We strongly encourage you to review the privacy policies of any third-party websites before providing your personal information or engaging in transactions.

Your Rights

Under Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth), you have the following rights:

• Access your personal information held by us.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information (subject to legal obligations).
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Affiliate tracking data is typically retained for a period of up to 90 days. You may request deletion of your data at any time, subject to legal and operational requirements.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have privacy-related concerns, please contact us at:

Email: privacy@ffacounselling.com

We will respond to your request within 30 days of receipt, where practicable.

Disclaimer: This Website is for informational purposes only. Gambling involves risk and may not be suitable for all individuals. Please gamble responsibly and seek help if you develop gambling-related problems.