Privacy Policy
Last Updated: January 2026
This Privacy Policy explains how ffacounselling.com ("we," "us," "our," or "Website") collects, uses, and protects your personal information when you visit our website and interact with our content related to PayID pokies in Australia.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, and other contact details you voluntarily provide through forms or inquiries.
- Technical Information: IP address, browser type, operating system, device information, and referring URLs.
- Cookies: Data stored on your device to recognise you and enhance your experience (see Cookie Policy below).
- Usage Data: Pages visited, time spent on site, clicks, search queries, and interaction patterns.
How We Use Information
We use collected information for the following purposes:
- Website analytics and performance monitoring
- Affiliate tracking and commission calculations
- Site improvement and user experience optimisation
- Responding to your inquiries and requests
- Marketing and promotional communications (with consent)
- Compliance with legal obligations
Cookie Policy
Our Website uses cookies to enhance functionality and track user behaviour:
- Essential Cookies: Required for basic site functionality
- Analytics Cookies: Track visitor behaviour and site performance
- Affiliate Tracking Cookies: Monitor referrals to partner casinos and gambling sites
- Marketing Cookies: Enable targeted advertising and promotional content
You can opt-out of non-essential cookies by adjusting your browser settings or using our cookie consent tool. Please note that disabling essential cookies may affect website functionality.
Third-Party Links
Our Website contains links to third-party casino and gambling affiliate websites. We are not responsible for the privacy practices, data handling, or content of external sites. We strongly recommend reviewing the privacy policies of any linked websites before providing personal information or engaging in gambling activities. Your use of third-party sites is governed by their own terms and conditions.
Your Rights
Under Australian Privacy Principles (APP) and applicable privacy legislation, you have the right to:
- Access personal information we hold about you
- Request correction of inaccurate or incomplete data
- Opt-out of marketing communications
- Request deletion of your personal information (subject to legal obligations)
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
If you are located in the European Union or United Kingdom, GDPR rights apply. If you are in the United States, CCPA provisions may apply depending on residency.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, typically:
- Personal Information: Until you request deletion or 12 months of inactivity
- Analytics Data: Up to 24 months
- Affiliate Tracking Data: As required by affiliate programs (generally 12 months)
- Cookies: As specified in each cookie's settings (typically 1โ2 years)
We may retain data longer if required by law or for dispute resolution.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: privacy@ffacounselling.com
We will respond to privacy inquiries within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Disclaimer: This website is for informational purposes only. Gambling involves risk and may be harmful. Ensure you comply with all local laws and regulations regarding online gambling in Australia.