Responsible Gaming

Gaming Should Be Entertainment

Online pokies and casino games are designed purely for entertainment purposes. They should never be viewed as a way to earn money or solve financial problems. The house always has a mathematical edge, and losing is a real possibility every time you play. Please gamble only with money you can afford to lose.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use gaming platforms. If you are under the legal age, please do not access these services. Parents and guardians are encouraged to monitor online activity and use parental controls.

Warning Signs of Problem Gambling

If you recognise any of the following signs in your behaviour, it may be time to seek help:

• Chasing losses by gambling more money to recover what you've lost
• Gambling with larger amounts of money than intended
• Spending more time gambling than you planned
• Hiding your gambling activity from family, friends, or loved ones
• Feeling anxious, irritable, or restless when unable to gamble
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money or going into debt to fund gambling
• Neglecting work, school, family, or other important responsibilities
• Failed attempts to cut back or stop gambling
• Lying about the extent of your gambling activities

Self-Help Tools & Controls

Most responsible gaming platforms offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Set a limit on how much you're willing to lose in a session or period
• Time Limits: Set reminders or automatic session timeouts to manage your playing time
• Reality Checks: Enable pop-up notifications to remind you of time spent and money wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms

Take advantage of these tools to maintain healthy gaming habits.

Support Organisations

If you or someone you know needs help with problem gambling, the following organisations provide free, confidential support:

Australia

• Gambling Help Online – Free counselling and support service for Australians
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free and confidential)
• Gambler's Help – Victorian counselling and support service
  Phone: 1800 858 858

United Kingdom

• GamCare – Free support for problem gambling
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council – Resources and support
  www.responsiblegambling.org

United States

• National Council on Problem Gambling – Helpline and resources
  www.ncpgambling.org
  Phone: 1-800-522-4700 (free and confidential)

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal centre for health education
  Phone: 0800 1 372 374 (free helpline)

Need Help?

If you believe you or someone you care about may have a gambling problem, please reach out to one of the support organisations listed above. Help is available, and recovery is possible. There is no shame in seeking assistance—it's a sign of strength.

Don't hesitate to contact a counsellor or helpline today.